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We understand mistakes happen. If your order has already shipped, FUNBOY has no ability to update your shipping address. Once your product ships, the carrier (i.e. Fedex or UPS) is responsible for the delivery of your order. If you contact us within 15 min of placing your order, we will do our best to update your shipping address but given the fast-paced nature of our warehouse, we can't make any guarantees. If your order has not shipped, contact us HERE and we will try our best to locate your package and update the shipping address.
Standard ground orders ship M-F within 24-48 hrs after being placed. Standard ground orders placed on a Friday will ship by the following Tuesday. Expedited Overnight and 2 Business Day orders placed before 12pm PT / 3pm ET ship same day. Expedited orders placed after 12pm PT / 3pm ET will ship the following business day. You will receive an order confirmation email upon placing your order. Once your order ships you will recieve a second email with tracking for your order.
At this time we only offer shipping to the United States. Please note FedEx and UPS do not ship or deliver on the weekends. All orders ship from Chino, California.
|Service Level||Cost||Delivery Time|
|Ground||FREE on orders over $149 $6 USD flat rate on orders under $149||2-6 business days*|
(orders placed by NOON PT, 3PM ET)
|Express shipping cost is calculated at checkout based on the product(s) in your cart.||Next business day if placed prior to NOON PT, 3PM ET. No Saturday Delivery.|
|2 Business Days |
(orders placesd by NOON PT, 3PM ET)
|Express shipping cost is calculated at checkout based on the product(s) in your cart.||Second Business Day if placed prior to NOON PT, 3PM ET. No Saturday Delivery.|
*All orders ship from Southern California. Ground delivery times vary by location across the country. 2-3 business days west coast, 5-6 business days east coast.
We expect your order to ship out 1-2 business days after it’s been placed. The time it takes for your order to arrive at its destination will depend on the shipping service you select and the shipping address provided.
Once your order has processed you will be sent a shipping confirmation email with a tracking number.
If your expedited order (FedEx Overnight & FedEx 2 Day) was placed before 12PM Pacific Time M-F, your order will ship out same day. Orders placed after the 12PM PT cutoff will ship out next business day. Orders placed after 12PM PT Friday will not ship until the following Monday. We do not currently offer Saturday delivery.
Our shipping warehouse is located in sunny Southern California, USA.
Once your order ships, you will receive an email with tracking information from email@example.com. You can click the tracking link in your email to track your package. Please remember, standard ground orders ship M-F within 24-48 hrs after being placed. Orders do not ship on Saturday, Sunday or holidays. If you need help tracking your package, please contact customer service HERE.
YES! We offer FedEx Ground shipping to Hawaii. Given the high cost to ship to Alaska and Hawaii, FUNBOY's free shipping promotion for orders over $149 is not available for customers shipping to these locations.
We currently only ship to Canada via Landmark Shipping. All Canadian orders are shipped DDP (Delivery Duty Paid). This means customers will be charged duties and taxes at the time of purchase. FUNBOY cannot accept returns for international orders due to high shipping costs and unexpected duty charges.
We're sorry as we know how frustrating this can be! Once your order ships, the shipping carrier is solely responsible for the delivery of your order and FUNBOY has limited ability to help. We often find that if you wait 24 hours the package will sometimes turn up. If your package is still not received, then contact the carrier (Fedex or UPS) that shipped your package (this information is provided to you via your tracking email). If the carrier is unable to locate your package, please file a claim with the carrier and then contact customer service through this form.
We offer 3 levels of shipping:
- Ground orders greater than $149 USD ship FREE! (Hawaii and Alaska excluded)
- Ground orders less than $149 are a flat $6 USD per order. (Hawaii and Alaska excluded)
- Overnight and 2-day expedited shipping options vary by order (based on weight) and are displayed at checkout.